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Tell People your Story

Graduating from Police College with distinction was like tasting the very delicious taste of chocolate. It was the taste of success. I realised though as I drove toward my first station assignment that I had great theory, but very little practical experience. The real...

The Power of an Apology

Outside our office there is a carpark for another business owner. This carpark is “named” with his business name. The Business owner has paid for this carpark. There is a dentist very close to this carpark and often people will park in this carpark, if it...

GLUE

I had to do some home handyman stuff over the weekend as my table had broken. Now anyone that knows me knows that home handyman stuff is not me. Ask my wife and she will let you that I am as handy with a hammer, as an eel out of water. It just doesn’t work. So,...

FEAR – What really scares people

People fear many things, growing old, being in a car crash, losing money. Sometimes the fear they feel is irrational. Interestingly: 40% of the things we worry about never happen 30% are in the past and can’t be helped 12% involve the affairs of others that are...

Getting to tough Decision-makers

One of the biggest time wasters in the sales game is when the salesperson fails to get to the real decision maker, an end up and presenting their products and/or services to people who cannot say “Yes!” or only have the authority to say “No.” Since many organizations...