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The Value of a Smile

The Value of a Smile

The Value of a Smile: It costs nothing, but creates much. It enriches those who receive it, without impoverishing those who give it. It happens in a flash, and the memory of it sometimes lasts forever. None are so rich that they can get along without it, and none so...
Induction for New Staff

Induction for New Staff

INDUCTION PROCESS You’ve recruited your next star employee.  You’ve used your new recruitment process and it has worked really well.  In fact, you had two real quality candidates and you couldn’t differentiate between the two, – so you hired them both! What...
YES, BUT people

YES, BUT people

Yes but people…… Some people miss the good things in life by focusing only on what’s wrong. They point out the weeds in the garden and miss the flowers. Who are they? They’re the ‘Yes, but’ people. To help them and deal with them...
BENT MAYBE – BUT NOT BROKEN

BENT MAYBE – BUT NOT BROKEN

Because we are not Broken.:- Me: Hey God. God: Hello. Me: I’m falling apart. Can you put me back together? God: I would rather not. Me: Why? God: Because you aren’t a puzzle. Me: What about all of the pieces of my life that are falling down onto the...
HOW GOOD IS THE SERVICE OF YOUR CUSTOMER SERVICE……?

HOW GOOD IS THE SERVICE OF YOUR CUSTOMER SERVICE……?

This post is not designed to throw brickbats, but neither is it designed to throw bouquets. You see, I would have thought that coming out of lock down, business owners and their staff would be ‘falling over’ themselves to entice people away from on-line shopping and...
There’s a Bigger game to be Played in Business Right Now

There’s a Bigger game to be Played in Business Right Now

There’s a bigger game to be played IN BUSINESS right now, and now is the Time to up your skill level and knowledge in your Business. If you don’t, you’re going to be left behind by those Business owners who are taking the time for self-reflection and who are...