Having just completed an E.L.S. (Elite Leadership Specialist) programme, with John W, Janelle and I were humbled to receive this wonderful testimonial. Thank you John.
3 lovely gifts from a client John W who we have just finished an E.L.S. (Elite Leadership Specialist)programme with. All have special meaning from the programme we developed around his requirements 1. The Orlando Harley Mug because he knows I like Harleys and as one...
WHY HAVE EATING OUT ESTABLISHMENTS REPLACED THE ‘TIP’ WITH A ‘SERVICE’ OR ‘GRATUITY CHARGE?’ What is the reason some eating out places put on a service charge to the bill? I always thought a service charge was actually the tip for great service...
HOW GOOD IS THE SERVICE OF YOUR CUSTOMER SERVICE……? This is the second in a series of posts about Customer Service and is not designed to throw brickbats, but neither is it designed to throw bouquets. You see, I would have thought that coming out of lock down,...
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