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DON’T LOOK BEHIND YOU

DON’T LOOK BEHIND YOU

One time in the West Indies five ships, one of them British, were anchored in the harbour when a monster storm rolled in. The British captain immediately raised anchor and sailed out to meet it. Two days later, battered but still intact, he returned to the harbour and...

THE RIGHT WORDS

THE RIGHT WORDS:   What you say in the first five minutes can set the tone for the hours that follow. Good speakers understand they must grab the audience’s attention in the first five minutes, otherwise the opportunity to have an impact on them or move them to...

TAKING THE INITIATIVE

TAKING THE INITIATIVE   Sam Walton, the founder of Wal-Mart, taught all his employees ‘The 10-Foot Rule’. It says, ‘I promise that whenever I come within 10 feet of a customer I will look them in the eye, greet them and ask if I can help them.’...

CROSS POLLINATION IN YOUR BUSINESS

CROSS POLLINATING   Organisations want people with the best ideas to be in leadership; consequently, promotions generally go to the self-starters – people who exhibit initiative and growth. So start generating some new ideas and see how quickly you get noticed!...

THINGS AREN’T ALWAYS AS THEY SEEM

THINGS AREN’T ALWAYS WHAT THEY SEEM Two traveling angels stopped to spend the night in the home of a wealthy family.  The family was rude and refused to let the angels stay in the mansion’s guest room.  Instead the angels were given a small space in the...

How can you gain a headstart in the quest for Loyalty

HOW CAN YOU GAIN A HEADSTART IN THE QUEST FOR LOYALTY   Incentives – that’s how.   A study was done at a carwash agency. The staff handed out 300 loyalty cards to people.   Every time a customer came in for a carwash the loyalty card would be stamped and this moved...