by Janelle | Nov 30, 2017 | Blog
Discounts versus Profits Do you have (or have you ever had) one of those salespeople who thinks that giving a discount is the easiest, quickest way to make a sale? Of course, they may be right, but what about the profit (your profit) they’re giving away? If your...
by Janelle | Nov 28, 2017 | Blog
An interesting concept of what could lay ahead!!!!! In a recent interview, the Head of Daimler Benz (Mercedes Benz) said their competitors are no longer other car companies, but Tesla (obviously), and now, Google, Apple, Amazon. Software will disrupt most...
by Janelle | Nov 23, 2017 | Blog
Essentials of Total Customer Satisfaction Barbara Rollin It’s amazing what stores and businesses will do to keep you happy. If you have a bad experience, let the business know. Request compensation. You’ll be financially better off and feel better, too. ...
by Janelle | Nov 17, 2017 | Blog
Do You Understand Why Your Customers Buy? The first thing to understand about selling is why people buy a particular product or service and what it is that they really buy. You may be surprised to learn that people buy only two things: Good feelings Solutions to...
by Janelle | Nov 14, 2017 | Blog
Discounts versus Profits Do you have (or have you ever had) one of those salespeople who thinks that giving a discount is the easiest, quickest way to make a sale? Of course, they may be right, but what about the profit (your profit) they’re giving away? If your...
by Janelle | Nov 8, 2017 | Blog
Conquering Fear Fear is the greatest…and perhaps sneakiest obstacles to reaching our goals. We may think we’re stalled because of other people’s objections, insufficient resources or circumstances outside our control. But it is often fear that keeps us...
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