LEADERSHIP DECISION-MAKING I was reading a news week magazine recently and read the following article about a bakery who saw an opportunity emerge from the Pandemic. Opportunities are around us whatever the time… As are Leadership opportunities. The owner of...
WHAT WOULD YOU DO IN THESE CIRCUMSTANCES? This is why I wrote a letter to the CEO of a major Automotive company recently…… You will not enjoy this letter! In fact I believe it may be the worst letter you have received this year – so far!!!!!. It may possibly make...
SOLVING THE TOOTHPASTE PROBLEM This story has shades of council problem-solving techniques. A toothpaste factory sometimes shipped empty boxes without the tube inside. The company CEO assembled his top people and they decided to hire an external engineering company to...
Here’s a useful tale about how a single member of staff could be killing your business. Have you ever flown before? Going from Heathrow to Los Angeles. The cabin crew are busy going about their work. You push the overhead buzzer to try and attack their...
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