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Your Family or Business

I was working with a business owner – a very successful one at that. I’m going to call him “Steve.” Steve had all the money in the business to do pretty much whatever he wanted. Time was an issue for him, an issue he didn’t want to address.  The family did,...

What;s your recruiting system like?

“Systems run the business and people run the systems.” And absolutely every frustration you experience in your business has a systemic solution. “Every frustration?” you ask. “But my frustration isn’t about systems. I just...

Tell People your Story

Graduating from Police College with distinction was like tasting the very delicious taste of chocolate. It was the taste of success. I realised though as I drove toward my first station assignment that I had great theory, but very little practical experience. The real...

The Power of an Apology

Outside our office there is a carpark for another business owner. This carpark is “named” with his business name. The Business owner has paid for this carpark. There is a dentist very close to this carpark and often people will park in this carpark, if it...

GLUE

I had to do some home handyman stuff over the weekend as my table had broken. Now anyone that knows me knows that home handyman stuff is not me. Ask my wife and she will let you that I am as handy with a hammer, as an eel out of water. It just doesn’t work. So,...

FEAR – What really scares people

People fear many things, growing old, being in a car crash, losing money. Sometimes the fear they feel is irrational. Interestingly: 40% of the things we worry about never happen 30% are in the past and can’t be helped 12% involve the affairs of others that are...