Oh WOW and THANK YOU…..!!!!!!!! I didn’t realise when I posted my article yesterday on the abysmal customer experience I received from the automotive industry just how prevalent this poor customer experience. I have been literally DELUGED with personal messages from...
WHAT WOULD YOU DO IN THESE CIRCUMSTANCES? This is why I wrote a letter to the CEO of a major Automotive company recently…… You will not enjoy this letter! In fact I believe it may be the worst letter you have received this year – so far!!!!!. It may possibly make...
HOW TO GET YOU & YOUR BUSINESS SUCCESSFULLY THROUGH THE NEW OMICRON VIRUS WITH OUR 4 KEY TIPS. Many Sales Professionals & Business Owners have been ringing, or e-mailing, wanting guidance and advice, because they’re concerned about how they might keep...
SOLVING THE TOOTHPASTE PROBLEM This story has shades of council problem-solving techniques. A toothpaste factory sometimes shipped empty boxes without the tube inside. The company CEO assembled his top people and they decided to hire an external engineering company to...
LETTING GO OF THE VINE Most Leaders or Managers are unable to reach the next level because they simply are not ready to let go of the vine. Before you can grow, you’ll need to take a leap of faith Let me give you an example: An entrepreneur slips and falls off the...
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