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Customer service v Customer experience

Customer service v Customer experience

  Customer service v Customer experience Customer service is reactionary. Customer experience is being pro-active I put this post up a few days ago.  Yesterday I went to see and Accountant for a discussion.  Parking can always we an issue when you go to see...
Be Warned

Be Warned

WE’RE WORKING WITH 2 GREAT BUSINESS OWNERS…….. A WARNING WE HAVE GIVEN THEM THOUGH……. The challenge is to take time away from the business (which they’re not used to doing) and taking their wives out for a picnic, or something that...
Are you great at what you do?

Are you great at what you do?

A QUESTION: Are you great at what you do?   If you are, and you’re not getting that message out, to clients, then you’re being selfish!   People need what you have. Let them know what your product or service is, and explain how you can solve their problem.   Not...