This article is giving you important Leadership advice. Napoleon described LEADERS as ‘dealers in hope’. He understood that hope is one of the greatest of all possessions. If you can be the person who bestows that gift on others, they’ll be attracted...
Why the Tyre Industry are like Sequoia Trees! I was talking to an M.D. of a large tyre company last week and he was frustrated because it is such a cut-throat business now. His competitors were constantly competing on price, which now limited the value customers...
LEADERSHIP DECISION-MAKING I was reading a news week magazine recently and read the following article about a bakery who saw an opportunity emerge from the Pandemic. Opportunities are around us whatever the time… As are Leadership opportunities. The owner of...
Not making a decision is still a decision. And in life, we are called upon to make decisions every day. Some are major decisions, but most day-to-day decisions are minor. Don’t let others make decisions on your behalf. Here I share a great story about how...
Oh WOW and THANK YOU…..!!!!!!!! I didn’t realise when I posted my article yesterday on the abysmal customer experience I received from the automotive industry just how prevalent this poor customer experience. I have been literally DELUGED with personal messages from...
WHAT WOULD YOU DO IN THESE CIRCUMSTANCES? This is why I wrote a letter to the CEO of a major Automotive company recently…… You will not enjoy this letter! In fact I believe it may be the worst letter you have received this year – so far!!!!!. It may possibly make...
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